#Managing #through and #building #complete #resilience during this #COVID19 third #outbreak #OMICRON

#TEAM #APOCALYPSE: #Managing #through and #building #complete #resilience during this #COVID19 third #outbreak

Twenty Twenty One, https://www.who.int/news/item/26-11-2021-classification-of-omicron-(b.1.1.529)-sars-cov-2-variant-of-concern

At #Apocalypse Acoustic Sciences Corp, we’re working to keep #people #safe and informed about the recent outbreak of COVID19 Omicron Variant. We know that as #members of the #communities we #serve, #businesses like ours may also be #experiencing #unexpected #challenges, and we’re #committed to #providing as much #support as #possible to look #towards #progressing the #World for #Better #Living.

Here are 5 steps we are Taking Today:

WE KEEP OURSELF SAFE AND INFORMED

We stay up to date by following credible, official sources like the https://www.who.int/emergencies/diseases/novel-coronavirus-2019 and our Indian government health department https://www.who.int/india so we can respond quickly to changes that could affect us or our customers.

We proactively share important information with our customers using email, our website, Facebook Page, Instagram Business Profile, Twitter, and Google or however we typically connect. We always remember that we can pin important posts with hashtags to the top of our social media Pages for quick viewing. We also include information about the measures we are taking to make our premises or products safe, or how you will handle customer inquiries if there are expecting shipping delays.

  • We are #Hosting #Online #Events

In case we need to postpone or cancel any planned events as a result of the outbreak, we are hosting a webinar or organize live sessions on social channels such as Zoom, Skype, Facebook or Instagram.

  • We have #prepared a #customer #service #plan.

In order to be #responsive and #transparent with our customers during this #challenging moment, we are prepared for #incoming #questions and #requests. We have considered #drafting #templated #responses for our emails or we have set up #instant reply messages with #information we expect our customers will be looking for. We are connected with our customers for #free in real time using direct email, Instagram Direct Messages, Messenger or setting up a Whats App Business profile.

  • We have provided a micro List of Frequently asked Questions (FAQs) (Available on request)

Q: Can I cancel my work order or my service engineering request?

A: Of course we will cancel your order / reschedule or cancel your service request / pause your advances on request. Once your order is completely cancelled, the advance amount from your original purchase will be refunded to your account. We look forward to doing business with you again soon. Thank You. Team Apocalypse.

Q: Have you #assessed your business risk to #different #hazards?

A: Of course now that we have an #understanding of what #natural and #man #made #disasters are relevant for us, based on our #results, we determine the #priority of our #resources, #lowest to #highest, to know which areas need to be addressed #immediately to reduce #potential #impacts and disruptions. We are prepared for #COVID19 Omicron Variant.

As an #esteemed #acoustic #audio and #noise #abatement #community, we need to #ensure all #advice and #guidance from the #Governments is being #followed for the #health and #safety of #ourselves and #others.

If you wish to report a #breach of the #Covid-19 #rules at Apocalypse Acoustic Sciences Corp in India or its International #presence, anonymously or with contact details, please use our #Report + #Support #service at apocalypse@consultant.com. For urgent assistance, call Security on +91 (0)9848 083140.

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